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Inspection Summary


Overall summary & rating

Good

Updated 19 February 2021

Cloyda is a residential care home providing personal care to up to 35 older people. There were 22 people at the home when we inspected, some of whom were living with dementia.

We found the following examples of good practice:

At the time of our inspection, all of the people using the service were confined to their rooms due to the COVID-19 outbreak. Sufficient stocks of Personal Protective Equipment (PPE) were available including masks, gloves, aprons, hand sanitiser and visors. We saw that staff were wearing this appropriately and records showed that they had received training in Infection Prevention and Control (IPC) and the use of PPE.

No visitors were being allowed into the service. Suitable arrangements had previously been put in place to help people maintain safe social contact with their family members and friends. A ground floor room had been allocated with a Perspex screened pod installed which allowed people living in the care home and their visitors to enter and leave separately whilst seeing each other safely.

Staff and people at the home were engaged in the ‘whole-home’ testing programme. People living in the home were routinely tested for COVID-19 every four weeks or as required with staff being tested once weekly. Rapid testing was in use due to the COVID-19 outbreak with all staff being tested at the start of their shift.

Regular cleaning was undertaken to minimise the risk of infection and fogging equipment purchased for disinfection. The age and layout of the home made social distancing more problematic but changes had been made to mitigate this. For example, reduction and positioning of the available lounge chairs.

The service regularly monitored and audited compliance with the infection prevention and control measures in place. We discussed making improvements to the audit processes in place to fully document the checks taking place.

The registered manager told us they had received good support from the GP, local authority and other external healthcare professionals during the pandemic. An external IPC professional visited the service on the day following our inspection. They reported that they were "extremely impressed" with everything the service had done to prevent the further spread of COVID-19.

Inspection areas

Safe

Good

Updated 19 February 2021

Further information is in the detailed findings below.

Effective

Good

Updated 19 February 2021

Caring

Good

Updated 19 February 2021

Responsive

Good

Updated 19 February 2021

Well-led

Good

Updated 19 February 2021