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Archived: Field House Good

The provider of this service changed - see new profile

Inspection Summary


Overall summary & rating

Good

Updated 7 July 2017

Field House provides accommodation and personal care for up to 49 people, including people living with dementia. Nursing care is not provided by the home’s staff. The home is built on two floors and has a number of both large and small sitting and dining areas where people can choose to sit. At the time of this inspection there were 36 people in residence.

The provider is also registered to provide care to people living in their own homes in the community. At the time of this inspection there were four people using this service.

At our last inspection the service was rated as good. At this inspection we found the service remained good.

The service was safe because potential risks to people were assessed and minimised and staff understood their responsibility to protect people from avoidable harm. There were enough staff on duty to meet people’s needs and staff recruitment ensured that only staff suitable to work at this home were employed. Medicines were managed safely and people received their medicines as prescribed.

The service was effective because staff received induction, training and support that ensured they could do their job well. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the home supported this practice. People’s nutritional needs were met and people were supported to have enough to eat and drink. A range of healthcare professionals visited the home to support people to maintain good health.

The service was caring because staff treated people with warmth, kindness and compassion. Staff showed they genuinely cared about the people they were looking after. They respected people’s privacy and dignity and encouraged people to be as independent as they could be. Visitors were welcomed and also had warm, friendly relationships with the staff.

The service was responsive because care plans were personalised and gave staff guidance on the care each person needed. A wide range of activities, outings and entertainment was provided and people were encouraged to follow their own interests. People and their relatives knew who to speak to if they were not happy with the service and were confident their complaints would be addressed.

The service was well-led because there was a registered manager in post who was dedicated, approachable and provided good leadership. People, staff and visitors to the home were encouraged to put forward their views about the service being provided. The quality of the care was monitored by a range of audits that were carried out regularly.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 7 July 2017

The service remains safe.

Effective

Good

Updated 7 July 2017

The service remains effective.

Caring

Good

Updated 7 July 2017

The service remains caring.

Responsive

Good

Updated 7 July 2017

The service remains responsive.

Well-led

Good

Updated 7 July 2017

The service remains well-led.