Background to this inspection
Updated
26 January 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to care homes with outbreaks of coronavirus, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.
This inspection took place on 09 December 2020 and was announced.
Updated
26 January 2021
About the service
Beau Sejour is a residential care home providing accommodation and personal care for up to 10 people living with learning disabilities and, or physical disabilities. At the time of our inspection the care home accommodated 10 people in one adapted building.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.
The service was a large home, bigger than most domestic style properties. It was registered for the support of up to ten people. This is larger than current best practice guidance. However, the size of the service having a negative impact on people was mitigated by the building design fitting into the residential area and the other large domestic homes of a similar size. There were deliberately no identifying signs, intercom, cameras, industrial bins or anything else outside to indicate it was a care home. Staff were also discouraged from wearing anything that suggested they were care staff when coming and going with people.
People’s experience of using this service and what we found
The staff were extremely responsive to people’s needs and demonstrated a person-centred approach. People were supported to do the things they wanted to do and enjoy both in the community and in their home. It was integral to the provider’s ethos that Beau Sejour was people’s home for life. The management team demonstrated a clear understanding of the importance of supporting people’s emotional and spiritual wellbeing. An external professional praised the end of life care provided.
People continued to receive care that was safe. There were enough staff deployed to meet people's needs and to spend time with them doing the things they wanted to do. Risk assessments helped ensure people received care and support safely with minimum risk to themselves or others. People received their medicines safely.
Staff were skilled and knowledgeable and received the management support required to effectively support people. People's healthcare needs were monitored by the staff. External health and social care professionals gave positive feedback about care and support provided for people. Because staff knew people extremely well they promptly recognised when they were unhappy or unwell.
Staff were caring and provided people with care that promoted their rights to live an ordinary life. People were supported to have choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The service was very well managed and put people at the heart of all that they did. The provider had quality assurance systems in place to monitor the running of the home and the quality of the care being delivered. There was an open and transparent culture within the service. It was evident they strived to provide the best experience for people and were creative and innovative in looking at the facilities and activities that people were taking part in.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 01 June 2017).
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.