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St Peters Row Delarue Close Good

We are carrying out a review of quality at St Peters Row Delarue Close. We will publish a report when our review is complete. Find out more about our inspection reports.

Inspection Summary


Overall summary & rating

Good

Updated 23 August 2017

St Peter’s Row provides accommodation and personal care for up to 15 younger adults with learning and physical disabilities. The accommodation is provided over two floors in a terrace of three houses which link together via corridors both upstairs and downstairs. Each house has its own kitchen, dining room, and lounge. The houses share a large garden. There were 14 people living there at the time of our inspection. At the last inspection in June 2015 the service was rated Good. At this inspection we found the service remained Good and met all relevant fundamental standards.

Staff knew how to recognise signs of abuse and how to raise an alert if they had any concerns. Risk assessments were centred on the needs of the individual. Each risk assessment included clear measures to reduce identified risks and guidance for staff to follow or make sure people were protected from harm.

Accidents and incidents were recorded and monitored to identify how the risks of recurrence could be reduced. Appropriate steps had been taken to minimise risks for people while their independence was actively promoted.

There was a sufficient number of staff deployed to meet people’s needs. Thorough recruitment procedures were in place to ensure staff were of suitable character to carry out their role. Staff received essential training, additional training relevant to people’s individual needs, and regular one to one supervision sessions.

People were appropriately supported with the management of their medicines, attending appointments and were promptly referred to health care professionals when needed.

Staff knew each person well and understood how to meet their support and communication needs. Staff communicated effectively with people and treated them with kindness and respect.

Staff promoted people’s independence, encouraged them to do as much as possible for themselves and make their own decisions. A local authority case manager who oversaw the wellbeing of some of the people in the service told us, “The care the staff provide is of a high standard, they always appear caring and put the person at the centre.”

Personal records included people’s individual care plans, likes and dislikes and preferred activities. These records helped staff deliver support that met people’s individual needs. Staff knew about people’s dietary preferences and restrictions, and involved them in choosing menus.

The registered manager was open and transparent in their approach. They placed emphasis on continuous improvement of the service. There was an effective system of monitoring checks and audits to identify any improvements that needed to be made. The registered manager acted on the results of these checks to improve the quality of the service and support.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 23 August 2017

The service remains: Good.

Effective

Good

Updated 23 August 2017

The service remains: Good.

Caring

Good

Updated 23 August 2017

The service remains: Good.

Responsive

Good

Updated 23 August 2017

The service remains: Good.

Well-led

Good

Updated 23 August 2017

The service remains: Good.