We were able to speak with two people when we visited the service, on 07 March 2012. They told us they like the staff who support them and feel safe. One person said that staff keep them informed of any health issues or appointments they were due to attend.
People said their care was managed sensitively and staff understood their needs and how they were feeling. One person described the staff as being very 'patient'.
People confirmed that they felt safe and the staff were kind. One person said the staff were 'excellent we all get along well and they have time to have a chat with you'. Another person felt there could be more to occupy them but staff spent time talking with them when they had time.
People told us the meals were very good and they were offered choices. One person said if they wanted something different 'they only had to ask'.
People told us they liked their rooms and had been able to bring their personal possessions and furnishings in with them.