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Archived: Birchville Court Care Home


Inspection carried out on 24 July 2012

During a routine inspection

We spoke with four people who lived at the service.

One person told us, “I can’t find fault with it. All of the carers are very good.” Another person commented, “I feel safe. It’s really lovely.”

Another person said, “I don’t think you could get a better place than here.” They continued, “The gardens are beautiful. I’m quite happy here really.”

One person explained that there was a lack of choice at meal times. They said “[I] don’t get to choose what I want. That would be lovely. On a hot day like today it would be nice to have a nice salad.” They said that they didn’t get told what they were having for meals. They said, “[We] just get the food put in front of us. We don’t get told.” Another person commented, "Sometimes there will be an alternative but not that often."

Reports under our old system of regulation (including those from before CQC was created)