People who used the service told us they were treated well and liked being at the home. One person said he had been there a long time and that it felt like his home. They did not feel involved with their care and didn't feel there were many choices they could make in everyday living such as when and what to eat. People told us: 'The food is nice', 'It's alright here, they look after us well'.
They said there was little in the way of activities on a daily basis. One person said;
'I just hang out with my pals and watch television'.
From our observation and from talking to people, we found no evidence of people not being cared for properly, staff knew the people who used the service and their individual needs. We observed people were treated well and with dignity and respect. We found that assessments were carried out and care planned accordingly in most cases, however we did find, in some cases, that there was no revision of risk assessments or written care plans in response to changes identified at monthly review. These changes had not been reflected in the risk assessments or care plans.