SCA Collins Limited

Updated 24 October 2024

We carried out this announced on-site inspection on 16 June 2025.

We found the practice had met regulations.

Infection control procedures in place were effective.

The practice had systems to identify and manage risks. Improvements should be made to the process for acting on recommendations from appliance inspections and assessing the risk from hazardous substances.

Recruitment procedures mostly reflected current legislation. The practice should ensure Disclosure and Barring Service checks are obtained and the point of employment.

There was effective leadership and a culture of continuous improvement.

Patients’ care and treatment was provided in line with current guidance.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

SCA Collins Limited is in Sheffield and provides NHS and private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available near the practice.

The practice had 4 treatment rooms. At the time of our inspection, there was a total of 18 staff, of which there were 5 dentists, 9 dental nurses, 1 dental hygienist and therapist, 1 receptionist, 1 domestic cleaner and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 2 dentists, 3 dental nurses, 1 receptionist and the practice manager.

Updated 24 October 2024

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 2 patients. On the day of our inspection, we received feedback from a further 5 patients. Patient feedback provided a positive view of the dental team and care provided by the practice.

Comments included, “Staff explained treatment well and made me feel at ease”, “Friendly and efficient reception”, “Quick emergency appointment where staff were considerate and helpful”, “The dentist and assistant were friendly, reassuring and knowledgeable” and “The dentist was caring and gently and gave me clear explanation and advice”.

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients told us that when they were prescribed medicines, sufficient information was given.

Patients told us that they were supported to maintain their oral health and were provided with appropriate information and resources.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.