We carried out a review of the data available to us about St Teresa's Home for the Elderly on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about St Teresa's Home for the Elderly, you can give feedback on this service.
St Teresa's Home for the Elderly provides personal care to up to 28 older people, some of whom may be living with dementia. At the time of our inspection there were 22 people using the service.
People’s experience of using this service and what we found
The management and staff team demonstrated their commitment in enabling people to receive personalised high-quality care that met their needs.
The service was very caring with a warm and compassionate approach underpinned by a strong Christian ethos.
People told us they enjoyed living at St Teresa's Home for the Elderly. People said they were supported by kind, caring and respectful staff who promoted their independence and dignity.
People were supported safely. Risks were identified, assessed and managed. Medicines were managed and administered safely. People’s health needs were met. People and their relatives were involved in making decisions about the support provided.
The home was clean and hygienic. There was a relaxed homely and friendly atmosphere when we visited. A range of activities were available. People spoke positively about the food provided and said they could give feedback and suggestions.
The service was well-led and consistently managed. People, relatives and staff spoke highly of the registered manager and home director.
A consistent and experienced staff team were well trained and supported to ensure they had the knowledge and skills to conduct their roles effectively. The staff worked well as a team. Embedded governance systems effectively assessed and reviewed the quality of care provided.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 1 December 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a change of registration.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.