• Care Home
  • Care home

Chilmington House

Overall: Good read more about inspection ratings

Armadale Court, Westcote Road, Reading, Berkshire, RG30 2ES (0118) 956 7877

Provided and run by:
Chilmington Homes Limited

Latest inspection summary

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Our current view of the service

Good

Updated 30 April 2026

Date of assessment 12 May to 1 July 2026. Chilmington House is a residential care home providing care to people with a learning disabilityand autistic people which can accommodate up to 7 people. At the time of our inspection, 7 people were living at the home.

At our last assessment we rated this service as good. At this assessment the rating has remained good.

We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choice. The provider was working in line with this guidance.

Following people’s admission to the service, staff used various assessment tools and worked with healthcare professionals to ensure people received appropriate treatment. Care plans were developed in consultation with people and/or their relatives.

However, we identified several areas requiring improvement, including cleanliness, auditing and the quality of documentation relating to people’s capacity assessments and best‑interest decision‑making processes.

People were supported with their medicines in line with prescription guidelines, although some ‘as required’ (PRN) medicines were not clearly prescribed or documented. Also, systems to ensure medicines were not overstocked were not effective. Staff were aware of risks to people’s safety and well-being and took steps to keep them safe. There were enough staff to ensure people’s safety and meet their needs. Staff knew people well and supported people according to their preferences and choices.

People were well supported and staff had worked with them to find out their likes and dislikes.

Following our assessment, the registered manager confirmed that improvements had been made.

 

People's experience of the service

Updated 30 April 2026

People who were able to provide verbal feedback told us they were happy living at Chilmington House, and observations of people’s support showed people were relaxed and at ease with the staff.

People were supported by staff who knew them well and were able to describe their communication styles, personal histories, important people in their lives and health needs. Staff treated people with kindness and compassion and understood the importance of protecting their dignity.

People and relatives were confident they could raise any concerns or problems and actions would be taken. Comments from relatives included, “staff are consistent, helpful and friendly,” and “I have nothing but praise for Chilmington House, they are amazing.”