You are here

Inspection Summary


Overall summary & rating

Good

Updated 14 July 2017

Care service description.

Chilmington House is a care home providing accommodation and personal care support for up to seven people who have a learning disability and sometimes additional physical disabilities. The service is provided in a single story building to promote accessibility.

Rating at last inspection.

At the last inspection, the service was rated Good.

Rating at this inspection.

At this inspection we found the service remained Good.

Why the service is rated good.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice. People’s rights and freedom were protected by staff who also advocated strongly with external services to ensure people’s needs were met.

People were kept safe by a staff team who understood how to do this and had attended relevant training. Health and safety and risk assessment systems also helped ensure people and staff were as safe as possible.

Staff were caring, involved people and their representatives in decision making and listened to their wishes. Relationships between people and staff were relaxed, positive and respectful. People’s dignity and privacy were promoted by the staff.

The service responded positively and in a timely way where people’s needs changed. People had access to a range of appropriate activities and events to reflect their culture, gender and interests.

The views of people and their representatives were listened to and the service took action to address any points raised.

The service was well led by a consistent management team who had effective system to monitor its day-to-day operation and the approach of staff.

Further information is in the detailed findings below

Inspection areas

Safe

Good

Updated 14 July 2017

The service remains Good.

Effective

Good

Updated 14 July 2017

The service remains Good.

Caring

Good

Updated 14 July 2017

The service remains Good.

Responsive

Good

Updated 14 July 2017

The service remains Good.

Well-led

Good

Updated 14 July 2017

The service remains Good.