During an assessment under our new approach
We carried out this announced on-site inspection on 14 August 2025.
We found the practice had met regulations.
Infection control procedures in place were effective.
Staff had the skills, knowledge and experience to carry out their roles.
Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.
The practice had systems to identify and manage risks which required some improvements.
Recruitment procedures did not entirely reflect current legislation.
The practice is in the London Borough of Hounslow and provides NHS and private dental care and treatment for adults and children.
There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.
The practice had 7 treatment rooms. At the time of our inspection, there was a total of 31 staff, of which there were 12 dentists, 5 dental nurses, 5 trainee dental nurses, 4 dental hygienists, 3 receptionists, 1 treatment coordinator and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including the principal dentist, 3 associate dentists, 1 dental nurse, 1 receptionist, the treatment coordinator and the practice manager. In addition, we spoke with the CQC registered manager who worked at a different location.
The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.