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St Luke's Hospice Outstanding

We have edited the inspection report for St Luke's Hospice from 12 January 2017 in order to remove some text which should not have been included in this report. This has not affected the rating given to this service.
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Inspection report

Date of Inspection: 7 June 2012
Date of Publication: 20 June 2012
Inspection Report published 20 June 2012 PDF

People should be protected from abuse and staff should respect their human rights (outcome 7)

Meeting this standard

We checked that people who use this service

  • Are protected from abuse, or the risk of abuse, and their human rights are respected and upheld.

How this check was done

Our judgement

People who use the service were protected from the risk of abuse, because the provider had taken reasonable steps to identify the possibility of abuse and prevent abuse from happening. The provider was meeting this standard.

User experience

We spoke to people using the services but their feedback did not relate to this standard.

Other evidence

We have no information relating to any reported safeguarding concerns for this location.

We found the hospice had safeguarding adult and children policies available. The deputy chief executive explained these had been recently updated and were subject to final approval by the executive team. It was also explained that the hospice employed social workers who were available to advise other members of staff on matters relating to safeguarding people.

Dedicated safeguarding training was provided by the hospice for all staff every two years and the last roll out had been completed during 2010. The learning and development coordinator explained updated safeguarding awareness training was planned for the current year.

The deputy chief executive explained there was a 'Deprivation of Liberty Safeguards' (DOLS) policy and told us any person requiring the protection of DOLS would be closely managed by the director of medicine. We confirmed no people currently admitted were under the protection of DOLS and that no safeguarding referrals had been required over the last 12 months.

People who used the service managed their own monies whilst admitted.