• Care Home
  • Care home

Beverley Court Residential Home

Overall: Good read more about inspection ratings

334-336 Beverley Road, Hull, Humberside, HU5 1LH (01482) 449296

Provided and run by:
Hestoncourt Limited

Latest inspection summary

On this page

Our current view of the service

Good

Updated 22 October 2025

Date of Assessment: 28 October 2025 to 12 November 2025.

Beverley Court Residential Home is a care home providing accommodation and personal care for up to 30 older people who may be living with dementia. At the time of our assessment, there were 29 people living at the home. We carried out this assessment due to the age of the rating. We found a breach of legal regulation in relation to the safe management of people’s medicines.

People’s medicines were not always stored or managed safely. People were safe and most risks to people’s safety and wellbeing had been identified and addressed. However, we found some risks which the management team had not identified, such as monitoring for dehydration where people may be at risk of urine infections. We also identified some Personal Emergency Evacuations Plans (PEEPs) needed reviewing and more detail adding. Governance systems were in place but needed reviewing and updating to ensure they remained effective. During the assessment, the management team acted promptly to start addressing these shortfalls.

Staff were a wonderful example of what it meant to care with their genuinely kind, caring and supportive approach. Staff understood the support people needed and met their needs whilst promoting people’s independence. Staff provided care and support in line with people’s preferences.

A wide range of activities were available for people to participate in if they wished. Where people chose not to participate, staff respected their decision. Nutritional meals, snacks and drinks were available for people when they wanted them with staff providing appropriate support. For people who followed specific diets due to health or cultural reasons, their dietary needs were met. People could have their favourite drinks with their meals, this included alcohol.

People were supported by sufficient numbers of staff who demonstrated the required skills and knowledge of their role. The home was clean and well maintained. Recruitment processes meant only suitable staff were employed. Staff enjoyed their roles and working for the registered manager.

Staff worked in accordance with the Mental Capacity Act and respected people’s choices and decisions. Staff worked with health and social care professionals to ensure people received the care and treatment they needed, when they needed it.

The management team were passionate about their roles and regularly sought feedback from people, their relatives and staff with the aim of continuously improving the service.

 

People's experience of the service

Updated 22 October 2025

People were safe and happy at Beverley Court Residential Home. People said, “I feel safe here and my room is kept clean” and “The service is very good. They could not do more than they do.” Another person said, “I like it very much here and have no complaints although sometimes my clothes get mixed up.” There were no complaints about the service, however, a few people and people’s relatives told us of issues where laundry had been mixed up.

People’s relatives gave positive feedback about the service. They said, “The service is good and [my relative] is content and well looked after. I have no problems and nothing to improve” and “I love the care here. It’s brilliant and far better than [my relative’s] previous home. I have no issues or concerns.”

People and their relatives were happy with the food. People said, “The meals are very good” and “The food is good. I was a vegetarian for 10 years and they did specials for me but now I like the standard food and have put on weight.” People’s relatives said, “I am very happy with the food” and “The food is good.”

People and their relatives told us they were happy being supported by a caring and consistent staff team. A relative said, “The staff are always pleasant; they have a good way with [my relative] and they are very happy. The atmosphere is great with lots of activities. Staff are particularly kind.”