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Inspection Summary


Overall summary & rating

Good

Updated 20 March 2021

About the service

Julians House is registered to provide accommodation and personal care for up to seven people. People living at the service had a range of learning disabilities and autism. At the time of our inspection, there were seven people using the service.

People’s experience of using this service and what we found

People and staff enjoyed warm and relaxed relationships. Staff clearly understood people’s varying needs and people trusted staff to keep them safe.

People lived in a close family environment. Due to COVID-19 restrictions people had not been able to enjoy as much freedom in the community as they had previously. This had resulted in some tensions within the house however, this was recognised by the staff team who worked closely with individuals to help alleviate the tension.

Staff supported people to maintain contact with relatives. For example, we were given an example where a person had been supported to enjoy a birthday party with their extended family by digital means.

The provider had developed information in an easy read format to reassure people about the Personal Protective Equipment (PPE) staff needed to use to help keep everyone safe.

Rating at last inspection

The last rating for this service was Good (Published 04 November 2017)

Why we inspected

We undertook this targeted inspection to check on a specific concern we had about safeguarding and other matters relating to people's safety and wellbeing.

The overall rating for the service has not changed following this targeted inspection and remains Good.

CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Julians House on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Good

Updated 20 March 2021

At our last inspection we rated this key question Good. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question we had specific concerns about.

Effective

Good

Updated 20 March 2021

Caring

Good

Updated 20 March 2021

Responsive

Good

Updated 20 March 2021

Well-led

Good

Updated 20 March 2021