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Charlotte Straker House Good

Inspection Summary


Overall summary & rating

Good

Updated 19 November 2020

Charlotte Straker House is a care home that provides accommodation, nursing and personal care for up to 32 people, some whom may live with dementia.

We found the following examples of good practice.

¿ Systems were in place to help prevent people, staff and visitors from catching and spreading infection. A portable handwashing sink had been put in the summerhouse which was located in the grounds. Everyone had to wash their hands in the sink before going into the home.

¿ There was sufficient personal protective equipment (PPE) such as aprons, gloves and masks. Staff were wearing this appropriately when we visited. Staff had undertaken training in putting on and taking off PPE and other Covid-19 related training.

¿ There had been no known cases of Covid-19 at the home. An isolation unit with specific zones and procedural guidance was in place for anyone becoming unwell, returning from hospital or being admitted from their own home. People and staff were monitored closely for any signs or symptoms of Covid-19. Staff were tested weekly and people every 28 days. People were supported with social distancing.

¿ Infection control audits and checks were carried out. The registered manager spoke positively about the hard work and dedication staff had shown, which had helped to minimise the impact of the pandemic on people's health and wellbeing.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 19 November 2020

We were assured the service were following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 19 November 2020

Caring

Good

Updated 19 November 2020

Responsive

Good

Updated 19 November 2020

Well-led

Outstanding

Updated 19 November 2020