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Inspection Summary


Overall summary & rating

Good

Updated 19 September 2017

Three Trees is a care home that provides support and accommodation for up to 21 people with a learning disability or autistic spectrum disorder. On the day of the inspection there were 18 people living at the home plus one person receiving respite care. Accommodation is on three floors and people who live on the first and second floors have to be able to use the stairs. There are some small living room and kitchen areas in the home were people are able to live more independently in groups of two, three or four.

At the last inspection in April 2015 the service was rated as Good. At this inspection we found that the service remained Good.

There continued to be sufficient numbers of staff employed to make sure people received the support they needed, and those staff had been safely recruited.

Staff continued to receive appropriate training to give them the knowledge and skills they required to carry out their roles. This included training on the administration of medicines and on how to protect people from the risk of harm.

People were supported to have choice and control over their lives and staff supported them in the least restrictive way possible; the policies and systems in the service supported this practice.

People led active lives; they attended day centres and took part in activities within the home and in the local community.

Staff were kind, caring and supportive and they respected people’s privacy and dignity.

Care planning described the person and the level of support they required. Care plans were reviewed regularly to ensure they remained an accurate record of the person and their day to day needs.

People told us they were aware of how to express concerns or make complaints. People were also given the opportunity to feedback their views of the service provided.

The manager carried out audits to ensure people were receiving the care and support that they required, and to monitor that staff were following the policies, procedures and systems in place.

The feedback we received and our observations on the day of the inspection demonstrated that the home was well-led.

Inspection areas

Safe

Good

Updated 19 September 2017

The service remains Good.

Effective

Good

Updated 19 September 2017

The service remains Good.

Caring

Good

Updated 19 September 2017

The service remains Good.

Responsive

Good

Updated 19 September 2017

The service remains Good.

Well-led

Good

Updated 19 September 2017

The service remains Good.