Archived: Beaufort Care Home

Beaufort Care Home is a residential care home providing personal and nursing care to up to 32 people. The service provides support to older people, people with a physical disability, people with sensory impairment and younger adults. At the time of our inspection there were 22 people using the service.

The care home is set over 2 floors and has large communal areas for people to use. The care home has a good-sized garden which people can use and participate in gardening activities.

People’s experience of using this service and what we found

People were kept safe by staff that had the right skills and experience. People were supported to take their medicines safely. Risks to people’s health and safety were regularly assessed and monitored. The home was clean and comfortable, and people were protected from the risk of mistakes being repeated.

People’s choices and preferences were taken account of. Staff received good inductions and were supported to keep their training up to date. People were supported to maintain healthy and nutritious diets. One person told us, “I choose to eat in my room. The food's good, I can’t fault it.” Staff made referrals to other agencies to support people’s health and wellbeing. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People were supported by kind and caring staff who treated people with dignity and respect. One person said, “Staff are lovely, very caring.”

People’s communication needs were assessed and supported effectively. The provider recently employed an activities co-ordinator to support people to participate in activities and go into their local community. People and their relatives knew how to raise a complaint if needed and the manager actively responded to any concerns raised. People were cared for well when at the end of their lives.

There was a positive culture at the home, and people were cared for by staff that enjoyed their jobs. The manager was new in post and had made a positive contribution to the management of the home and engaged well with people and staff. Managers were clear about their roles and responsibilities and managed risk well. The manager had good links with other services and was committed to the continuous improvement of care.

For more details, please see the full report which is on the Care Quality Commission (CQC) website at www.cqc.org.uk.

Rating at the last inspection

This service was registered with us on 19 July 2021 and this is the first inspection.

The last rating for the service under the previous provider was requires improvement (published on 29 April 2020).

Why we inspected

This inspection was prompted by a review of the information we held about this service.

The overall rating for the service has changed from requires improvement to good based on the findings of this inspection.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.