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Inspection report

Date of Inspection: 4 November 2012
Date of Publication: 1 December 2012
Inspection Report published 1 December 2012 PDF

Overview

Inspection carried out on 4 November 2012

During a routine inspection

We spoke with two relatives and two people who live at this service. All were very pleased with the service on offer. One relative said "My relative has lived here for eight years. I have had no issues in that time. I'm confident in the care they give and would recommend this home.�

We found that care plans were adequate and made observations for improvement. The provider immediately wrote to use and confirmed all care plans were to be revised and updated.

We have made a compliance action with regards the management of medication as we found current practice at the service was placing people at potential risk.

There were enough qualified, skilled and experienced staff to meet people�s needs. People at the service spoke of how kind, caring and helpful the staff were. One person said "I'm nicely looked after. I just need to ask and the staff help me".