We carried out a review of the data available to us about Roper House on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Roper House, you can give feedback on this service.
Roper House is a residential care home providing regulated activity of personal care for to up to 27 people. The service provides support to people who were deaf and/or blind, some people also had a learning disability. At the time of our inspection there were 22 people using the service. The care home had a number of communal areas and a large garden. There was also two people who lived more independently in self-contained flats, adjoined to the main building.
We expect health and social care providers to guarantee people with a learning disability and autistic people respect, equality, dignity, choices and independence and good access to local communities that most people take for granted. ‘Right support, right care, right culture’ is the guidance CQC follows to make assessments and judgements about services supporting people with a learning disability and autistic people and providers must have regard to it.
People’s experience of using this service and what we found
Right Support
People were supported by staff to pursue their interests, one person told us they were supported to do painting which they liked. People had a choice about their living environment and were able to
personalise their rooms. The registered manager told us that people has chosen the colour paint for the hallways. Staff enabled people to access specialist health and social care support in the community, for example occupational therapists and speech and language therapy (SALT).
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
Right Care
People could communicate with staff and understand information given to them as staff supported them consistently and understood their individual communication needs. The service ensured people had access to an independent British Sign Language interpreter for things such as medical appointments. People received kind and compassionate care. Staff protected and respected people’s privacy and dignity. They understood and responded to their individual needs. Relatives told us they felt the staff were kind and caring. We observed staff being kind and caring towards people.
Right Culture
People received good quality care and support because trained staff and specialists could meet their needs and wishes. For example, staff completed training in learning disabilities and Autism, catheter care, diabetes, epilepsy and dysphagia. People and those important to them, including advocates, were involved in planning their care. For example, best interest meetings were held with family members or advocates. Relatives also told us they were informed if there were any incidents or accidents.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for the service under the previous provider was good, published on 08 January 2020.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.