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Heathfield (Horsham) Limited Good

Inspection Summary


Overall summary & rating

Good

Updated 27 August 2020

Heathfield (Horsham) Limited is a residential care home providing personal care to up to 36 people aged 65 and over. At the time of the inspection, support was provided to 27 people in one adapted building. People were living with a range of needs associated with the frailties of old age

We found the following examples of good practice.

There was clear communication to visitors who were visiting the service. Visiting was by appointment and there were two different arrangements in place, one was through an open window visit and the other was inside with a screen in a separated area. Visitors used face masks for both arrangements. People told us they understood why precautions were in place and were pleased that the arrangements were flexible.

The layout of the service had allowed for isolation when needed and staff were working on separate floors. The service was very clean. Additional housekeeping staff had been employed and a robust cleaning schedule was maintained. The layout of the service had been adjusted to give space between people when using communal areas. People chose to eat in their rooms which meant that social distancing could be maintained at mealtimes.

Further information is in the detailed findings below

Inspection areas

Safe

Good

Updated 27 August 2020

We were assured that the provider managed infection prevention and control through the coronavirus pandemic

Effective

Good

Updated 27 August 2020

Caring

Good

Updated 27 August 2020

Responsive

Good

Updated 27 August 2020

Well-led

Requires improvement

Updated 27 August 2020