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Heathfield (Horsham) Limited Good

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Inspection report

Date of Inspection: 2 November 2011
Date of Publication: 1 December 2011
Inspection Report published 1 December 2011 PDF

Overview

Inspection carried out on 2 November 2011

During a routine inspection

People living at the home told us they felt safe living there and that staff were always available when they needed them. They felt the staff knew what they needed and knew how they liked things done.

People we spoke with told us they were involved in making decisions about the way they lived their lives and the care they received. They felt the staff always respected their privacy and dignity and that the staff helped them to remain as independent as possible. Staff knew the people living at the home well and had a good understanding of their care needs.

Feedback on surveys given out by the home and completed by the people who live there were positive.