17 February 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Care Act 2014.
As part of this inspection we looked at the infection control and prevention measures in place. This was conducted so we can understand the preparedness of the service managing an infection outbreak, and to identify good practice we can share with other services.
The inspection was carried out by one inspector.
Service and service type
Burn Brae Lodge is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.
The service provider was also the registered as manager with the Care Quality Commission. This means that they are legally responsible for how the service is run and for the quality and safety of the care provided.
Notice of inspection
We gave the home two hours’ notice. This supported the home and us to manage any potential risks associated with COVID-19.
What we did before inspection
We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and health professionals who work with the service. We used this information to plan our inspection.
During the inspection
We spoke with one person who used the service and three relatives by telephone about their experience of the care provided. We spoke with the provider, manager and a senior care worker.
We reviewed a range of records. This included care records and medication records. We reviewed records relating to the management of the service, including policies and procedures.
After the inspection
We continued to seek clarification from the provider to validate evidence found. We looked at premises check records and policies. We spoke with health professionals who regularly visit the service.
17 February 2021
About the service
Burn Brae Lodge is a residential care home providing personal care to up to 31 people. At the time of the inspection there were four people at the home.
The home is a large adapted detached building set in its own grounds. The accommodation for people is on ground and first floor levels.
People’s experience of using this service and what we found
People and relatives said the home was a safe place to live. They made many positive comments about the caring nature and attentiveness of staff.
Medicines were managed in the right way.
Infection control procedures were in place and all staff had training in this. The provider had kept up to date with the latest national guidance about infection control and personal protective equipment (PPE).
People and relatives praised the management style of the provider and manager and described them as open and approachable.
People and relatives valued the way the staff had kept them well-informed throughout the pandemic and recent outbreak. The culture of the home is one of an extended family.
The home had good working relationships with local health and social care agencies to support the needs and well-being of the people who live there.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published October 2017).
Why we inspected
We received concerns in relation to cleanliness and safe working arrangements in the home during the recent outbreak of COVID-19. As a result, we undertook a focused inspection to review the key questions of Safe and Well-led.
We reviewed the information we held about the service. No areas of concern were identified in the other key questions. We therefore did not inspect them. Ratings from previous comprehensive inspections for those key questions were used in calculating the overall rating at this inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.