Updated 9 July 2025
This assessment took place between 8 July and 14 July 2025. The service provides care and support to people with a learning disability and/or autistic people in a supported living setting, so that they can live as independently as possible. People’s care and housing are provided under separate contractual agreements. CQC does not regulate premises used for supported living. This assessment looked at people’s personal care and support. At the time of our assessment, the service was providing care and support to 6 people. The service also provides care and support to people living in a care home and is registered as a domiciliary care agency to provide personal care to people living in their own homes. We have undertaken a separate assessment of the care home, details of which can be found on the Care Quality Commission (CQC) website at www.cqc.org.uk. The domiciliary care part of the service was not operating at the time of our assessment.
We assessed the service against ‘Right support, right care, right culture’ guidance to make judgements about whether the provider guaranteed people with a learning disability and autistic people respect, equality, dignity, choices, independence and good access to local communities that most people take for granted.
People were protected from risk of abuse. Risks to people were managed well. Staff were provided with relevant and regular training to help them meet people’s needs. They were well supported by managers to continuously improve and develop in their role. There were enough skilled and experienced staff to meet people’s needs. Recruitment practice was safe and only suitable staff were employed by the service.
People were involved in assessments of their needs and received tailored care and support based on these needs. Staff made sure people understood their care and support so that they could give their consent to this.
People were supported to have choice and control and to maintain their independence with the activities of daily living. They were treated equally and fairly. Staff understood people’s rights and how these should be met.