You are here

Abbeyfield Residential Care Home - Castle Farm Good

Inspection Summary

Overall summary & rating


Updated 23 October 2019

About the service

Abbeyfield Residential Care Home - Castle Farm is registered to provide accommodation for up to 24 people with residential care needs. 22 people were using the service at the time of the inspection. Some of the people were living with a dementia type illness.

People’s experience of using this service and what we found

People and family members told us the service was safe. Risks were well managed and lessons were learned to reduce future risks. The registered manager and staff understood their responsibilities about safeguarding. Arrangements were in place for the safe administration of medicines.

There were enough staff on duty to meet the needs of people. The provider had an effective recruitment and selection procedure, and carried out relevant vetting checks when they employed staff. Staff were suitably trained and received regular supervisions and appraisals.

People’s needs were assessed before they started using the service, and were continually assessed to ensure care plans remained relevant and any emerging needs were met. Staff treated people with dignity and respect. They helped to maintain people’s independence by encouraging them to care for themselves where possible.

People were supported to have maximum choice and control of their lives, and staff supported them in the least restrictive way possible. The policies and systems in the service supported this practice.

Staff knew people well and understood what was important to them. People lived full and active lives and were protected from social isolation.

The provider had a complaints procedure and people were aware of how to make a complaint. An effective quality assurance process was in place. People, family members and staff were regularly consulted about the quality of the service.

For more details, please see the full report which is on the CQC website at

Rating at last inspection

The last rating for this service was good (published 25 March 2017).

Why we inspected

This was a planned inspection based on the previous rating.

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas



Updated 23 October 2019

The service was safe.

Details are in our safe findings below.



Updated 23 October 2019

The service was effective.

Details are in our effective findings below.



Updated 23 October 2019

The service was caring.

Details are in our caring findings below.



Updated 23 October 2019

The service was responsive.

Details are in our responsive findings below.



Updated 23 October 2019

The service was well-led.

Details are in our well-led findings below.