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Abbeyfield Residential Care Home - The Grove Requires improvement

Inspection Summary


Overall summary & rating

Requires improvement

Updated 16 September 2021

About the service

Abbeyfield Residential Care Home – The Grove is a residential care home providing personal and nursing care to 26 people aged 65 and over at the time of the inspection. The service can support up to 32 people.

People’s experience of using this service and what we found

This was a targeted inspection to review action we asked the provider to take relating to infection prevention and control. This was the only area we reviewed within the safe domain.

Based on our findings from the inspection we were not fully assured that all areas relating to the oversight of infection prevention and control had been addressed. We were assured that staff were now following government guidance in relation to COVID-19 and were keeping people safe.

Quality and assurance systems in place did not allow for effective monitoring of infection prevention and control processes in place. Records did not provide assurances that the registered manager or provider were monitoring these.

People could attend visits with their relatives in designated visiting rooms. Risk assessments were in place for people, relatives and staff around COVID-19 to help reduce the risk of infection.

Staff and people accessed regular testing for COVID-19. Visitor processes in place allowed for testing in a safe area separate to the main areas of the home. Government guidance relating to infection prevention and control was being followed by the registered manager and staff. Isolation guidance was being followed to reduce the risk of cross infection of COVID-19.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection and update: The last rating for this service was requires improvement (published 23 July 2021) and there were multiple breaches of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this targeted inspection enough improvement had not been made/sustained relating to infection prevention and control and the provider was still in breach of regulations.

Why we inspected

We undertook this targeted inspection to check whether the conditions we imposed on the provider's registration in Regulation 12 of the Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 had been met. The overall rating for the service has not changed following this targeted inspection and remains requires improvement.

CQC have introduced targeted inspections to follow up on Warning Notices or to check specific concerns. They do not look at an entire key question, only the part of the key question we are specifically concerned about. Targeted inspections do not change the rating from the previous inspection. This is because they do not assess all areas of a key question.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively

Follow up

We have requested further information from the provider to understand what they will do to improve the standards of assurances in relation to quality and safety. We will work alongside the provider and local authority to monitor progress. We will return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas

Safe

Requires improvement

Updated 16 September 2021

At our last inspection we rated this key question requires improvement. We have not reviewed the rating at this inspection. This is because we only looked at the parts of this key question we had specific concerns about.

Effective

Good

Updated 16 September 2021

Caring

Good

Updated 16 September 2021

Responsive

Good

Updated 16 September 2021

Well-led

Requires improvement

Updated 16 September 2021