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Matthew Residential Care Limited - 59 Woodgrange Avenue Good

Inspection Summary

Overall summary & rating


Updated 28 June 2019

About the service:

About the service:

Matthew Residential Care Ltd – 59 Woodgrange Avenue is a small care home which is registered to provide care and support to three people with learning disabilities. When we inspected the home on 11 and 16 April 2019 three people with learning disabilities were living there.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include choice, control and independence. People using the service received planned and co-ordinated person-centred support that was appropriate and inclusive for them.

People’s experience of using this service:

People’s care plans included guidance for staff on supporting people effectively and managing risk. However, although we found that risks to people were well managed, there were no records showing that formal risk assessments had taken place.

People told us they were happy with the care and support that they received from staff. They spoke positively about their care workers and the home’s registered manager.

Care and support was person centred and reflected people’s individual needs. People’s care plans and risk assessments had been reviewed regularly and updated where there were changes in their needs.

Staff communicated well with people and supported them to participate in their preferred activities.

Staff were knowledgeable about people’s needs and how these should be supported. They understood their roles and responsibilities in ensuring that people were kept safe from harm or abuse. They had received regular supervision and training to help them to care for people safely and effectively.

Staff supported people to make decisions about their care and support where they were able to do so. Information about people’s capacity to make decisions had been recorded in their care files. Applications for authorisations under the Deprivation of Liberty Safeguards (DoLS) had been made to ensure that people were not unduly restricted in any way.

Staff supported people to take their prescribed medicines. Accurate records of medicines administration had been completed.

People enjoyed their meals and their dietary needs had been catered for. They were offered choices at meal times and people were supported to enjoy the cultural foods that they liked.

We observed that people participated in a wide range of community activities. People told us that they had chosen and enjoyed these activities.

Regular quality assurance monitoring had been carried out in relation to people's care and support. Actions had been taken to address any concerns arising from monitoring.

People had good healthcare support. When people were unwell staff had immediately contacted healthcare professionals to meet their needs.

We made one recommendation in relation to ensuring that risk assessments were developed for people.

Rating at last inspection:

Good (report published 19 October 2016).

Why we inspected:

This was a planned inspection based on the rating at the last inspection.

Follow up:

We will continue to monitor intelligence we receive about the service until we return to inspect as part of our re-inspection programme.

For more details, please see the full report which is on the CQC website at

Inspection areas



Updated 28 June 2019

The service was safe.

Details are in our Safe findings below.



Updated 28 June 2019

The service was effective.

Details are in our Effective findings below.



Updated 28 June 2019

The service was caring.

Details are in our Caring findings below.



Updated 28 June 2019

The service was responsive.

Details are in our Responsive findings below.



Updated 28 June 2019

The service was well-led.

Details are in our Well-led findings below.