We carried out a review of the data available to us about Taks Healthcare Services on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Taks Healthcare Services, you can give feedback on this service.
About the service
Taks Healthcare Services is a domiciliary care agency registered to provide personal care to people in their own homes. At the time of our inspection there were 8 people using the service.
Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do we also consider any wider social care provided.
People's experience of using this service and what we found
There were processes in place to safeguard people from abuse. Risks to people's safety were assessed and reviewed. There were enough staff to support people safely. Medicines were managed safely.
Care and support was planned and delivered in line with current evidence-based guidance. Staff completed training to know how to care for people effectively. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People and relatives were consistently positive about the caring attitude of the staff. People's privacy, dignity and independence was respected and promoted.
Staff knew people well and care plans included information about people's needs, wishes and preferences.
There were effective systems in place to monitor and improve the quality of the service. Staff told us they were well supported by the registered manager.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 30 July 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.