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Archived: Core Assets Children's Services

Overall: Good read more about inspection ratings

Hale Court, Hale Road, Wendover, Aylesbury, Buckinghamshire, HP22 6NJ (01296) 628300

Provided and run by:
Core Assets Children's Services Limited

All Inspections

22 September 2015

During a routine inspection

Core Assets Children's Services provides care and support to children living within their own homes. They provide support to children and young adults up to the age of 25. At the present time, three children were being supported outside of the county.

Core Assets did not currently have a registered manager in place however the service was supported by Core Assets peripatetic manager. An application had been made and the current manager’s interview was scheduled for the week of our inspection. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

We received extremely positive comments from parents of children who used the service. Parents were complimentary about how the service was run, how staff worked and how invaluable the service was to them and their family.

Parents told us staff were kind, caring and trustworthy. Staff were able to explain the needs of the children they cared for and how they supported them through child specific training, and how they supported children and parents to be involved in the care provided.

Staff were well trained and supported to undertake their roles. Staff had a clear oversight of their roles and responsibilities in regards to looking after children, including need specific training, and safeguarding of children and adults.

Staff were supported to work autonomously but were provided with support via on call systems, and an accessible intranet service. Staff told us they were supported by a manager who was kind, caring and effective.

Before any care was provided, staff were introduced to the family and child to ensure there was a ‘match’. This meant children and families were supported by a staff member who they could trust and get to know well. All children had a named worker and were offered an alternative if their named worker was unable to work.

Regular reviews of support ensured the service had a clear oversight of any changes to the children’s needs including the need for professional input, or an increase in the amount of care provided. We saw the service had built up good relationships with health professionals to achieve positive outcomes for the children they supported.