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Blythson Limited - 5 Ashley Avenue Good

Inspection Summary


Overall summary & rating

Good

Updated 25 April 2020

About the service

Blythson Limited - 5 Ashley Avenue is a residential care home registered to provide accommodation and personal care for up to three people. There were three people living at the service at the time of this inspection. People had a range of learning disabilities and they all required support with their personal care.

The service is in a quiet road, close to local shops and the sea. The service comprised of large living and dining areas, a kitchen, three bedrooms, several bathrooms and accommodation for sleep night staff.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is appropriate and inclusive for them.

The building design fitted into the residential area. There were deliberately no identifying signs, intercom, cameras, industrial bins or anything else outside to indicate it was a care home. Staff were also discouraged from wearing anything that suggested they were care staff when coming and going with people.

People’s experience of using this service and what we found

People felt safe and at the service. People were treated with dignity and respect and their lifestyle and equality needs and choices were understood and respected. The deputy manager told us, “We know each person very well and are clear about the support they want”. People told us they were happy with the support they received. People had privacy when they wanted it.

People were protected from the risks of harm and abuse and any concerns they or staff had, were listened to and acted on. Risks had been assessed with people and family members acting on their behalf. People were supported to remain independent and as safe as possible in ways that had been agreed.

Staff supported people to remain healthy. People enjoyed a balanced diet which met their needs and were supported to lead active lives. People’s medicines were managed safely. People were protected from the risk of infection.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

People had planned their care with staff and were supported to maintain their routines. They were supported to take part in a range of activities they enjoyed. People had been offered the opportunity to share their end of life preferences and these had been documented.

The provider and registered manager had oversight of the service. They completed regular checks on the quality of care people received. People, staff and relatives were asked for their views about the service. These were listened to and acted on to improve the service.

The registered manager understood their legal responsibilities and had shared information with us and others when they needed to.

There were enough staff to support people when needed. Staff had the skills required to care for the people and were supported by the management team. Staff were recruited safely.

The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service receive planned and co-ordinated person-centred support that is ap

Inspection areas

Safe

Good

Updated 25 April 2020

The service was safe.

Details are in our safe findings below.

Effective

Good

Updated 25 April 2020

The service was effective.

Details are in our effective findings below.

Caring

Good

Updated 25 April 2020

The service was caring.

Details are in our caring findings below.

Responsive

Good

Updated 25 April 2020

The service was responsive.

Details are in our responsive findings below.

Well-led

Good

Updated 25 April 2020

The service was well-led.

Details are in our well-Led findings below.