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Inspection Summary


Overall summary & rating

Good

Updated 26 January 2019

This inspection was carried out on 26 October 2018 and was announced. We contacted the provider on the morning of the inspection? as it was a small service and we wanted to make sure that people and staff were available.

Magenta is a ‘care home’. People in care homes receive accommodation and personal care as single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection. Magenta is registered to provide accommodation and personal care for up to three people. The home specialises in providing care to people with learning disabilities and the registered provider was working within the values that underpin Registering the Right Support and other best practice guidance. These values include choice, promotion of independence and inclusion. People with learning disabilities and autism using the service can live as ordinary a life as any citizen. At the time of our inspection there were two people living in the service. Accommodation is arranged over three floors.

At our last inspection we rated the service as Good. At this inspection, we found the evidence continued to support the rating of Good and there was no evidence or information from our inspection and ongoing monitoring that demonstrated serious risks or concerns. This inspection report is written in a shorter format because our overall rating of the service has not changed since our last inspection.

At this inspection we found the service remained Good.

There was a registered manager at the service. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Like registered providers, they are 'registered persons'. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.

The service was extremely person-centred and staff were proactive in ensuring people were supported to live fulfilled and meaningful lives. Person centred means that care was tailored to meet the needs and aspirations of each person, as an individual. The vision of the service was shared by the management team and staff.

People experienced a service that was safe. Staff and the management team had received training about protecting people from abuse, and they knew what action to take if they suspected abuse. Risks to people’s safety had been assessed and people were supported to take positive risks. The premises were maintained and checked to help to keep people safe.

The provider had an excellent oversight of the service and knew the staff their well. Staff told us the manager and the provider were approachable and they were confident to raise any concerns they had with them. Staff were supported to fulfil their role in meeting people’s needs. The complaints policy was accessible to people using the service.

The two people living at the service were supported an a 1:1 basis 24 hours a day. Staff had received specific training to support the people living at the service. Recruitment practices were safe and checks were carried out to make sure that staff were suitable to work with people who needed care and support.

People were given their medicines safely and when they needed them. Policies and procedures were in place so that people took their medicines when needed. People were supported to remain as healthy as possible and they had been given access to specialist healthcare professionals who could support people with a learning disability.

People had access to the food and drink that they enjoyed. People were supported to choose what they wanted to eat and shop for the items that they wanted. Peoples nutrition and hydration needs had been assessed and recorded.

People were treated with kindness and respect. People needs had been assessed and time had been invested into the transition into the service to ensure that it was successful.

People wer

Inspection areas

Safe

Good

Updated 26 January 2019

The service remained Good.

Effective

Good

Updated 26 January 2019

The service remained Good

Caring

Good

Updated 26 January 2019

The service remained Good

Responsive

Outstanding

Updated 26 January 2019

The service was Outstanding.

People were supported to have an enhanced sense of achievement and well-being.

Staff went the extra mile to provide people with fulfilment which focused on their likes and interests.

People played an active role within their local community.

People�s care plans were extremely detailed and individualised to meet people�s diverse needs.

People�s suggestions, concerns or complaints were listened to and acted on to improve the service.

Well-led

Good

Updated 26 January 2019

The service remained Good