• Community
  • Community healthcare service

Brook Bristol

Overall: Good read more about inspection ratings

3rd Floor, The Station, Silver Street, Bristol, BS1 2AG (0117) 929 0090

Provided and run by:
Brook Young People

Important: The provider of this service changed. See old profile

Latest inspection summary

On this page

Background to this inspection

Updated 20 December 2019

Brook Bristol is operated by Brook Young People which has provided confidential sexual health services, support and advice to children and young people for the past 45 years. The service works in partnership with the local acute NHS trust and other providers to deliver an integrated sexual health service for children and young people living in Bristol, North Somerset and South Gloucestershire.

Brook Bristol is located within the city centre and provides 24 to 30 clinics a month, spread over six days a week. The service also provides weekly outreach clinics in 13 schools and colleges across Bristol and the surrounding areas.

Brook Bristol is recognised as a level two contraception and sexual health service (CASH). The Department of Health’s National Strategy for Sexual Health and HIV for England 2001 set out what services should be provided at each recognised level. As a level two service, Brook Bristol provides contraception, emergency contraception, condom distribution, screening for infections and treatment of chlamydia and herpes, pregnancy testing, long acting reversible contraception (LARC) implant insertion and removal and intrauterine device (IUD) insertion and removal, termination of pregnancy referrals and counselling. Young people presenting with sexually transmitted infections other than chlamydia and herpes are referred to an alternative level three CASH service in Bristol for treatment.

The service primarily serves the communities of Bristol but also accepts young people who attend from outside this area.

At the time of the inspection, a new manager had recently been appointed and was registered with the CQC in May 2019. This was an interim arrangement until a full time clinical manager could be recruited and appointed.

Overall inspection

Good

Updated 20 December 2019

Brook Bristol is operated by Brook Young People. The service is open six days a week for the provision of sexual health services for children and young people up to the age of 19 years. The service is provided in the main location in the centre of Bristol and also from outreach clinics in a number of schools and colleges across Bristol.

The service was managed by a registered manager who divided their time between Brook Bristol and another Brook service. This was an interim arrangement due to an unsuccessful recruitment process for a full time manager for the Brook Bristol service earlier in the year. A transitional manager (non clinical role) was also in post and provided daily management support in the service.

We carried out an announced inspection of the main clinic using our comprehensive inspection methodology.

To get to the heart of patients’ experiences of care and treatment, we ask the same five questions of all services: are they safe, effective, caring, responsive to people's needs, and well-led? Where we have a legal duty to do so we rate services’ performance against each key question as outstanding, good, requires improvement or inadequate.

Throughout the inspection, we took account of what people told us and how the provider understood and complied with the Mental Capacity Act 2005.

Services we rate

This service had not been previously rated. We rated it asGoodoverall. Following this inspection, we told the provider that it should make improvements, even though a regulation had not been breached, to help the service improve. Details are at the end of the report.

Nigel Acheson

Deputy Chief Inspector of Hospitals