Background to this inspection
Updated
24 February 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to the coronavirus pandemic we are looking at the preparedness of care homes in relation to infection prevention and control. This was a targeted inspection looking at the infection control and prevention measures the provider has in place.
This inspection took place on 02 Febuary 2021 and was announced.
Updated
24 February 2021
About the service
Yew Tree Cottage is a residential care home providing personal care and accommodation to older people. The home is registered to support up to seven people. At the time of the inspection five people were living at the home.
The main house is able to accommodate five people and there is a separate annexe which is able to accommodate a single person or a couple.
People’s experience of using this service and what we found
People felt safe at the home and with the staff who supported them. Staff had received training in protecting people from abuse and knew how to report concerns.
The staff carried out risk assessments to make sure people could maintain their independence and receive support in a way that minimised risks to them and others.
People were supported by sufficient numbers of staff who were well trained and competent in their roles. People told us staff were always kind and friendly.
People had access to a range of professionals according to their individual needs. Staff supported people to attend appointments outside the home.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People were able to follow their own routines and staff respected people’s individual choices. People could choose what time they got up, when they went to bed and how they spent their day. People had formed relationships with staff and other people which helped them to avoid social isolation.
The registered manager and provider had systems in place to monitor quality and identify where improvements needed to be made. People and staff told us the registered manager and provider were very open and approachable which enabled them to discuss issues or seek advice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was good (published 20 May 2017.)
Why we inspected
This was a planned inspection based on the previous rating.
Follow up
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.