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Trinity Court Nursing Home Good

Inspection Summary

Overall summary & rating


Updated 9 February 2021

About the service

Trinity Court Nursing Home provides care for up to 50 people. The home is arranged over three floors and accommodates people with nursing care needs. At the time of the inspection, there were 27 people using the service.

People’s experience of using this service and what we found

Relatives of people using the service told us their family members were safe and they had no concerns about their safety or wellbeing. Risk assessments were reviewed and updated on a regular basis which helped to ensure people’s safety and wellbeing. Recruitment procedures were robust and there were enough staff employed to keep people safe. People received their medicines as prescribed. The premises were kept clean and staff followed relevant current best practice guidelines regarding infection control and prevention.

Staff cared for people in a respectful manner which promoted their independence and maintained their dignity. Person centred care plans were in place which helped staff to care for people in an individual way. People were supported to maintain relationships that were important to them. Staff communicated with people in a way that they could understand. The provider listed when concerns were raised and responded in a timely manner after carrying out appropriate investigations. People were supported according to their wishes in relation to end of life care.

Audits were in place to monitor the quality of service and there was evidence the provider was proactive in making improvements where necessary. Feedback from relatives, staff and healthcare professionals was positive, they told us there was an open culture within the home. There was good evidence of collaborative working with healthcare professionals.

For more details, please see the full report which is on the CQC website at

Rating at last inspection

The last rating for this service was requires improvement (published 11 June 2019) and there were multiple breaches of regulation. The provider completed an action plan after the last inspection to show what they would do and by when to improve. At this inspection we found improvements had been made and the provider was no longer in breach of regulations.

Why we inspected

We carried out an unannounced comprehensive inspection of this service on 30 April, 02 May & 03 May 2019. Breaches of legal requirements were found. The provider completed an action plan after the last inspection to show what they would do and by when to improve fit and proper persons employed, person-centred care and governance.

We undertook this focused inspection to check they had followed their action plan and to confirm they now met legal requirements. This report only covers our findings in relation to the Key Questions Safe, Caring and Well-led which contain those requirements and Key Question Responsive.

We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to coronavirus and other infection outbreaks effectively.

The ratings from the previous comprehensive inspection for those key questions not looked at on this occasion were used in calculating the overall rating at this inspection. The overall rating for the service has changed from requires improvement to good. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Trinity Court Nursing Home on our website at

Follow up

We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.

Inspection areas



Updated 9 February 2021

The service was safe.

Details are in our safe findings below.


Requires improvement

Updated 9 February 2021



Updated 9 February 2021

The service was caring.

Details are in our caring findings below.



Updated 9 February 2021

The service was responsive.

Details are in our responsive findings below.



Updated 9 February 2021

The service was well-led.

Details are in our well-led findings below.