Hannah's Baby Care Limited

Updated 4 September 2023

Hannah Baby’s Care Limited is operated by Miss Hannah Smith. The provider offers tongue-tie services within the Greater London area. Tongue-tie, also known as ankyloglossia, is a condition where the strip of skin connecting the babies’ tongue to the bottom of their mouth is shorter than usual. Some babies require a surgical intervention to release the tongue, which is known as a frenulotomy.

The provider is a registered nurse and health visitor. The provider is qualified to provide frenulotomy divisions for babies up to the age of one year.

The registered manager is a sole trader who provides the regulated activity.

The service registered with the CQC in March 2021 to provide the following regulated activity:

• Surgical procedures

Updated 4 September 2023

We had not previously rated this service. We rated it as good because:

• The provider had training in key skills, understood how to protect patients from abuse, and managed safety well. The service controlled infection risk well. The provider assessed risks to patients, acted on them and kept good care records.
• The service provided good care and treatment. The provider worked well for the benefit of patients, supported them to make decisions about their care, and had access to good information.
• The provider treated patients with compassion and kindness, respected their privacy and dignity, took account of their individual needs, and helped families understand their condition. They provided emotional support to parents and families.
• The service planned care to meet the needs of their patients, took account of patients’ individual needs, and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.
• The provider ran services well using reliable information systems. They were focused on the needs of patients receiving care. The provider engaged well with parents and other health care providers to plan and manage services.

Updated 4 September 2023

See overall summary above for details