16 April 2021
We carried out this inspection under Section 60 of the Health and Social Care Act 2008 as part of our regulatory functions. This inspection was planned to check whether the provider is meeting the legal requirements and regulations associated with the Health and Social Care Act 2008.
As part of CQC’s response to care homes with outbreaks of COVID-19, we are conducting reviews to ensure that the Infection Prevention and Control practice was safe, and the service was compliant with IPC measures. This was a targeted inspection looking at the IPC practices the provider has in place.
This inspection took place on 01 March 2021 and was announced.
16 April 2021
About the service
The Wedge Residential Home is a residential care home providing accommodation and personal care for up to 21 people, some of whom may be living with dementia or have a physical disability. Accommodation is arranged over two floors with lift and stair lift access to the second floor. At the time of our inspection 21 people lived at the home, one of whom moved into the home during the inspection.
People’s experience of using this service and what we found
People were safe and supported to have maximum choice and control of their lives. Staff supported people in the least restrictive way possible and in their best interests; the policies and systems in the service mostly supported this practice. We have made a recommendation about the electronic recording in relation to best interest decisions.
People and their relatives told us that they thought the home was well led and spoke positively about the registered manager. The registered manager carried out numerous audits to ensure the service was effective. However, these were not always effective. We have made a recommendation in relation to the provider’s quality assurance systems.
The home had a consistent staff team who understood the needs of people well. We saw staff upheld and promoted people's rights relating to equality and diversity. Safe recruitment procedures were mostly followed.
We saw evidence of people's and their relative's involvement in care assessments. Risks to people were recorded in their care plans and staff demonstrated they had a good knowledge of people. People received their medicines safely.
People and their relatives were very positive about the food. People were encouraged to maintain a healthy, balanced diet, based on their individual needs and had access to food and drink whenever they wanted.
People and their relatives were positive about the quality of care and support people received. Staff identified what was important to people and endeavoured to provide meaningful experiences and lasting happy memories.
The registered manager was proactive in ensuring they had a visible presence within the home and operated an open-door policy ensuring that any low-level concerns were dealt with promptly preventing escalation.
The service was well-led by a management team whose passion and drive to deliver a good service, leading by example, was evident.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
The last rating for this service was Good (published 20 April 2017).
Why we inspected
This was a planned inspection based on the previous rating.
We will continue to monitor information we receive about the service until we return to visit as per our re-inspection programme. If we receive any concerning information we may inspect sooner.