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Inspection Summary


Overall summary & rating

Good

Updated 9 December 2020

Beachville West End provides accommodation and personal care for up to 13 people with a range of health conditions, including those living with dementia. At the time of the inspection the service was supporting 11 people.

We found the following examples of good practice:

¿ There was a clear process for visitors, which included temperature checks, completion of a health check form and track and trace documentation. Visits were due to recommence in the next few days and were in line with national guidance.

¿ Staff had undertaken additional training in infection prevention and control. This included putting on and taking off personal protective equipment (PPE), hand hygiene and other Covid-19 related training. Further training was currently taking place to refresh staff. Suitable supplies of PPE were available and contingency plans were in place.

¿ The provider supported people and staff as far as possible with social distancing.

¿ People and their relatives were supported to keep in contact using a range of technology including social media, telephone and email.

¿ The provider was following national guidance for anyone moving into the service. Staff worked closely with healthcare professionals to ensure appropriate and safe admission procedures were being followed.

¿ Infection control audits and checks were carried out and these were being further reviewed. The registered manager spoke positively about the dedication and hard work of the whole staff team. They said staff commitment had helped to minimise the impact of the pandemic on people's health and wellbeing and keep the service Covid-19 free.

Further information is in the detailed findings below.

Inspection areas

Safe

Good

Updated 9 December 2020

We were assured the service was following safe infection prevention and control procedures to keep people safe.

Effective

Good

Updated 9 December 2020

Caring

Good

Updated 9 December 2020

Responsive

Good

Updated 9 December 2020

Well-led

Good

Updated 9 December 2020