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Archived: Rydal Avenue Good

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Inspection report

Date of Inspection: 23 April 2014
Date of Publication: 10 June 2014
Inspection Report published 10 June 2014 PDF

The service should have quality checking systems to manage risks and assure the health, welfare and safety of people who receive care (outcome 16)

Meeting this standard

We checked that people who use this service

  • Benefit from safe quality care, treatment and support, due to effective decision making and the management of risks to their health, welfare and safety.

How this check was done

We looked at the personal care or treatment records of people who use the service, carried out a visit on 23 April 2014, observed how people were being cared for and talked with people who use the service. We talked with staff.

Our judgement

The provider had an effective system to regularly assess and monitor the quality of service that people receive.

Reasons for our judgement

We saw that the provider had a range of checks completed by the manager and staff on a regular basis. These included checks on the records to ensure that they were accurately completed and were up to date; health and safety checks and medicines checks which showed that the provider ensured that there was an effective system to regularly assess and monitor the quality of service that people received.

Issues raised during audits were actioned by the manager of the home.

Staff meetings also took place on a monthly basis and minutes of these were kept in the main office. The person living at Rydal Avenue said that he joined these meetings when he wanted to.