The Avenue Nursing Home

Updated 31 March 2025

This assessment took place between 1 April 2025 and 28 April 2025. The Avenue Nursing Home is a 'care home'. People in care homes receive accommodation and nursing or personal care as single package under one contractual agreement. CQC regulates both the premises, and the care provided, and both were looked at during this assessment. The service was providing regulated activity to 57 people at the time of the assessment.

Medicines were managed safely. Staff knew the people they supported well and ensured care provided was safe. Staff were recruited safely and trained to ensure they had the necessary skills. People were offered choice and there was a variety of activities offered regularly.

The last rating for this service was requires improvement and there was a breach of regulation regarding medicine management. At this assessment we found the provider had made some improvements and was no longer in breach of regulation.

Updated 31 March 2025

People and their relatives spoke positively about the care they received. Comments included, “It’s a wonderful nursing home” and “Yes they [staff] have attention to detail and are very attentive.” People and their relatives were involved in the care planning process. People had choice and control about how they wanted to receive care and support from staff. People’s family and friends were free to visit with them when they wished.

There were sufficient numbers of skilled and competent staff to ensure they could safely support people who used the service. A relative told us “The staff have an excellent understanding of dementia.”