Laxton Hall

Updated 1 February 2024

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

Inspection team

The inspection was carried out by 2 inspectors (one Polish speaking) and an Expert by Experience. An Expert by Experience is a person who has personal experience of using or caring for someone who uses this type of care service.

Service and service type

Laxton Hall is a ‘care home’. People in care homes receive accommodation and nursing and/or personal care as a single package under one contractual agreement dependent on their registration with us. Laxton Hall is a care home without nursing care. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

Registered Manager

This provider is required to have a registered manager to oversee the delivery of regulated activities at this location. A registered manager is a person who has registered with the Care Quality Commission to manage the service. Registered managers and providers are legally responsible for how the service is run, for the quality and safety of the care provided and compliance with regulations.

At the time of our inspection there was a registered manager in post.

Notice of inspection

The inspection was unannounced.

What we did before inspection

We reviewed information we had received about the service since the last inspection. We sought feedback from the local authority and professionals who work with the service. The provider was asked to complete a Provider Information Return (PIR). A PIR is information providers send us to give some key information about the service, what the service does well and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We spoke with 7 people who used the service and 4 relatives/visitors to ask about their experience of the care provided.

We spoke with 7 members of staff including the registered manager and 6 care staff.

We reviewed a range of records. This included 5 peoples care records, multiple medicine records, audits, accident and incident records and 3 staff recruitment files.

Updated 1 February 2024

About the service

Laxton Hall is a residential care home for up to 30 older people and people living with dementia. At the time of inspection there were 27 people living at the home.

Laxton Hall is a care home for older Polish people. The home is a 17th Century Grade II-listed building, situated between Laxton and Corby in Northamptonshire. It has been converted into a residential care home whilst keeping the integrity of the original architecture intact. It is set in 97 acres of land and gardens. It is staffed by the Polish Sisters of Mary Immaculate and Polish care staff. This Polish community provides for the religious, cultural and the physical needs of people using the service.

People’s experience of using this service and what we found

People were supported to live in a Polish community where their culture, religion and traditions were practiced daily.

The registered manager had systems to assess, monitor and improve the safety and the quality of the service.

The provider reviewed information from safeguarding incidents, complaints and accidents to learn and prevent reoccurrences.

People received food and drink that met their physical and cultural needs and preferences. People received their prescribed medicines.

People’s risks were assessed, and staff had the information they required in English and Polish to mitigate these known risks. People’s risk assessments and care plans were reviewed regularly or as their needs changed.

The registered manager followed safe recruitment practices to ensure staff were of good character. Staff received induction, training and supervision to carry out their roles and meet people’s specific needs. Staff training was adapted to meet staff training needs.

People were protected from harm and abuse as staff received training in safeguarding. The registered manager reported and investigated concerns.

Staff identified when people were unwell and referred them to healthcare professionals promptly. People were supported by staff who spoke English and Polish to access healthcare appointments when they needed them.

People were cared for by staff that knew them well, who knew their needs and preferences. People’s privacy and dignity was respected, and people were supported to be independent. People and their relatives were involved in their care planning and reviews.

People and relatives knew how to make a formal complaint. The provider’s complaints policy had been followed and complaints had been resolved.

People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last inspection was rated good, published 19 April 2022.

Why we inspected

This inspection was prompted by a review of the information we held about this service.