• Care Home
  • Care home

Lawton Rise Care Home

Overall: Good read more about inspection ratings

Heathside Lane, Stoke-on-trent, ST6 5QS (01782) 773000

Provided and run by:
Lawton Rise Care Home Limited

Important: The provider of this service changed. See old profile

Latest inspection summary

On this page

Background to this inspection

Updated 16 February 2022

The inspection

We carried out this inspection under Section 60 of the Health and Social Care Act 2008 (the Act) as part of our regulatory functions. We checked whether the provider was meeting the legal requirements and regulations associated with the Act. We looked at the overall quality of the service and provided a rating for the service under the Health and Social Care Act 2008.

As part of this inspection we looked at the infection control and prevention measures in place. This included checking the provider was meeting COVID-19 vaccination requirements. This was conducted so we can understand the preparedness of the service in preventing or managing an infection outbreak, and to identify good practice we can share with other services.

Inspection team

The inspection was carried out by four inspectors in total; two inspectors on the first day of our site visit and three inspectors on the second day of our site visit (one inspector was present on both days of the visit).

Service and service type

Lawton Rise Care Home is a ‘care home’. People in care homes receive accommodation and nursing or personal care as a single package under one contractual agreement. CQC regulates both the premises and the care provided, and both were looked at during this inspection.

The service had a manager registered with the Care Quality Commission. This means that they and the provider are legally responsible for how the service is run and for the quality and safety of the care provided.

Notice of inspection

This inspection was unannounced. Inspection activity started on 7 January 2022 and ended on 24 January 2022. We visited the service on 7 January 2022 and 17 January 2022.

What we did before the inspection

We reviewed information we had received about the service in the last 12 months. We sought feedback from the local authority and professionals who work with the service. The provider was not asked to complete a Provider Information Return (PIR) prior to this inspection. A PIR is information providers send us to give some key information about the service, what the service does well and improvements they plan to make. We used all this information to plan our inspection.

During the inspection

We attempted to speak with multiple people, however some people were unable to discuss their opinions, due to their needs. We spoke with two people who used the service who were able to speak with us. We spent time in communal areas and observed interactions between people and staff. We also spoke with 13 relatives over the phone about their experience of the care provided. We spoke with nine members of staff including the registered manager, deputy manager, the area manager, nurses and senior care workers and care workers.

We reviewed a range of records. This included seven people’s care records and multiple medication records. We also looked at an additional seven people’s risk assessments in relation to their specific needs. We looked at two staff files in relation to recruitment. A variety of records relating to the management of the service, including audits, policies and procedures were reviewed.

After the inspection

We continued to seek clarification from the provider to validate evidence found. We looked at meeting records, policies and quality assurance records. A follow up telephone call with the registered manager also took place.

Overall inspection


Updated 16 February 2022

About the service

Lawton Rise Care Home is a nursing home providing personal and nursing care to up to 62 people. The service provides support to older people, some of whom were living with dementia. At the time of our inspection there were 55 people using the service. There were two floors and two units on each floor.

People’s experience of using this service and what we found

Infection control measures were in place to keep people safe. There was mixed feedback about the visiting arrangements the provider had in place. Following the inspection, the provider amended their visiting policy to align with government guidance at the time. There were enough safely recruited staff to support people, although there could be busy times for staff. Risks to people were assessed and planned for to try and support people safely. People were protected from abuse by staff who understood their responsibilities and knew how to recognise abuse. Medicines were managed safely. Lessons were learned when things went wrong and this was shared with staff.

Systems were in place to effectively monitor the quality and safety of care to people. There was a positive culture and people, relatives and staff were able to contribute and feedback about their experiences of the care. The management team were proactive, and people, relatives and staff felt positively about the registered manager and their approachability. The registered manager understood their duty of candour. There was a process of continuous learning and improving. The home worked in partnership with other professionals and those in the community.

For more details, please see the full report which is on the CQC website at www.cqc.org.uk

Rating at last inspection

The last rating for this service was good (published 27 March 2019).

Why we inspected

We undertook a targeted inspection to follow up on specific concerns which we had received about the service. The inspection was prompted in part due to concerns received about visiting arrangements. A decision was made for us to inspect and examine those risks.

We inspected and found there was mixed feedback about these visiting arrangements, so we widened the scope of the inspection to become a focused inspection which included the key questions of safe and well-led.

We found there was mixed feedback about visiting arrangements; however, no one had come to harm as a result of this. The provider amended their visiting arrangements during our inspection to reflect guidance at the time. Please see the safe section of this full report.

For those key questions not inspected, we used the ratings awarded at the last inspection to calculate the overall rating. The overall rating for the service has remained the same, good. This is based on the findings at this inspection.

You can read the report from our last comprehensive inspection, by selecting the ‘all reports’ link for Lawton Rise Care Home on our website at www.cqc.org.uk.

Follow up

We will continue to monitor information we receive about the service, which will help inform when we next inspect.