We carried out a review of the data available to us about Worksop on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Worksop, you can give feedback on this service.
Worksop is a domiciliary care agency providing personal care to people living in their own homes. Not everyone who uses domiciliary care services receive personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of inspection there were four people who received personal care support.
People’s experience of using this service and what we found
Assessments and care plans were completed prior to people receiving care. People’s personalised needs and preferences were documented, and guidance was provided for staff on how people wished to be supported.
Staff were knowledgeable about safeguarding and knew how to protect people from harm and neglect. Staff were supported to access training that was specific to conditions people were living with.
People received support from a small team of consistent staff which included the registered manager. Processes were in place to support people with their medicines if required. Infection control measures were in place including staff use of personal protective equipment (PPE).
The registered manager had embedded a system of quality assurance checks to ensure good oversight of the running of the service. They worked in an open and transparent way. Policies and systems were in place to ensure any issues could be dealt with promptly.
The registered manager liaised with health and social care professionals to maintain people's health. People's capacity to make their own decisions was assessed. People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 21 April 2021 and this is the first inspection.
Why we inspected
This inspection was prompted by a review of the information we held about this service.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.