We carried out a review of the data available to us about Beresford Lodge Residential Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Beresford Lodge Residential Care Home, you can give feedback on this service.
Beresford Lodge Residential Care Home is a care home which provides residential care for up to 26 people, some of whom are living with dementia. At the time of our inspection 14 people were using the service.
People’s experience of using this service and what we found
Systems to protect people from abuse , including an up to date safeguarding policy and safeguarding staff training were in place. The registered manager carried out risk assessments which assessed ways to keep people safe whilst allowing them to live the way they chose to.
Medicines were stored safely, and staff were competent in their use. The provider was taking steps to prevent and control the spread of infection with the appropriate use of PPE and levels of cleanliness.
People were being supported to eat and drink in line with their preference and dietary needs. The provider had tools in place such as fluid monitoring to help staff to do this and worked alongside other healthcare professionals to achieve positive outcomes for people, when they had concerns.
People were treated with dignity and respect. The staff showed respect towards people’s individual choices and lifestyles.
The care provided was personalised. People and their relatives were involved in decision making and reviews of people’s care were carried out. There was an activities programme in place which helped ensure people’s emotional and social needs were met. People and their families were also aware of how to complain if things went wrong.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
The registered manager was aware of their responsibility to monitor the quality of the service.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection and update
This service was registered with us on 21 October 2021 and this is the first inspection.
The last rating for the service under the previous provider was Good, published on 31 December 2019.
Why we inspected
This inspection was a planned inspection due to time since their registration..
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.
We found the following examples of good practice.
The provider had worked with relatives to ensure testing arrangements met their needs and helped facilitate more visits. These included window and pod visits when restrictions were in place.
Staff had worked hard to ensure the service did not rely on agency staff, including staff moving into the service to provide additional support to people.
The registered manager kept up to date with regularly changing guidance and communicated this to staff.
Further information is in the detailed findings below.