We carried out a review of the data available to us about Avery Park Care Home on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Avery Park Care Home, you can give feedback on this service.
Avery Park Care Home is a residential care home providing the regulated activity of accommodation for persons who require nursing or personal care. The service can provide care and support for up to 119 people. At the time of our inspection there were 33 people using the service.
Avery Park Care Home is a new, purpose-built care home. It spans over three floors and one floor specialises in providing care to people living with dementia.
People’s experience of using this service and what we found
People received safe care and support and they told us they felt safe living at Avery Park Care Home. Staff understood safeguarding procedures and were confident in reporting any concerns. Risks to people's safety were assessed and well managed, and people’s care plans detailed current risks and individual needs. There were sufficient numbers of staff who were safely recruited to meet people's needs.
Some areas of medicines management needed to be strengthened and these were addressed and actioned straight away by the deputy manager. Staff received training in relation to the safe administration of medicines and their competencies were checked to ensure safe practice.
Infection control measures were robustly followed, and staff had access to sufficient PPE.
People's care needs were assessed before they went to live at the service, to ensure their needs could be fully met. Staff received an induction when they first commenced work at the service and ongoing training that enabled them to have the skills and knowledge to provide effective care.
People were supported to eat and drink enough and staff placed a strong emphasis on the dining experience to ensure it was enjoyed by all. Staff supported people to live healthier lives and access healthcare services.
The service had a vibrant and welcoming atmosphere where visitors were welcomed and encouraged. The premises was homely and purpose built to meet the needs of people using the service.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the service supported this practice.
People’s health and social care needs were managed well. There were positive relationships with professionals which supported people’s overall wellbeing. Staff provided care and support in a very caring and meaningful way. They knew people well and had built up kind and compassionate relationships with them.
The service was well managed. People, relatives and staff were very positive about the leadership of the service and praised the management team highly. There were systems in place to monitor the quality of the service. Actions were taken and improvements were made when required. Staff felt well supported and said the registered manager was open and approachable. The service worked in partnership with outside agencies.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 05 March 2021and this is the first inspection.
Why we inspected
This was a planned inspection following registration.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.