We carried out a review of the data available to us about Long Stratton Supported Living on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Long Stratton Supported Living, you can give feedback on this service.
Long Stratton Supported Living is a supported living service. The service supports people to live in their own home as independently as possible. Not everyone who used the service received personal care. CQC only inspects where people receive personal care. This is help with tasks related to personal hygiene and eating. Where they do, we also consider any wider social care provided. At the time of inspection, the regulated service was supporting four people with Learning Disabilities.
The service has been developed and designed in line with the principles and values that underpin Registering the Right Support and other best practice guidance. This ensures that people who use the service can live as full a life as possible and achieve the best possible outcomes. The principles reflect the need for people with learning disabilities and/or autism to live meaningful lives that include control, choice, and independence. People using the service lived in their own homes within the local community. They received planned and co-ordinated person-centred support that is appropriate and inclusive for them.
People’s experience of using this service and what we found
The service applied the principles and values of Registering the Right Support and other best practice guidance. These ensure that people who use the service can live as full a life as possible and achieve the best possible outcomes that include control, choice and independence. The outcomes for people using the service reflected the principles and values of Registering the Right Support by promoting choice and control, independence and inclusion. People's support focused on them having as many opportunities as possible for them to gain new skills and become more independent.
Staff understood how to keep people safe from abuse and they understood how to manage risks. People received their medicines as they were prescribed. The service had systems in place to monitor incidents and accidents to prevent things going wrong again in the future.
People’s needs were holistically assessed. Staff received the training they needed to deliver care in a person-centred way. People were supported to eat and drink in a way that helped maintain their independence. The service worked with health professionals to ensure people had access to healthcare. The service was focussed on making sure people were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests.
People were supported by staff who were kind and caring and spent time getting to know them. People were supported to be involved in their care in a way that promoted independence and maintained privacy and dignity.
The service was responsive to people’s individual needs. Support staff knew people well and could quickly identify any changing needs. The service had systems in place to meet people’s different communication needs. People were supported to pursue hobbies and interests and to be part of their local community.
People and staff were very positive about the managers in the service. Managers were seen as approachable. They listened and responded to people’s concerns. There were robust systems in place to monitor and improve quality. The service worked closely with other organisations and professionals to enhance outcomes for people.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk.
The last rating for this service was good (published 6 December 2016).
Why we inspected
This was a planned inspection based on the previous rating.
There was a registered manager in post. A registered manager is a person who has registered with the Care Quality Commission (CQC) to manage the service. Like registered providers, they are ‘registered persons’. Registered persons have legal responsibility for meeting the requirements in the Health and Social Care Act 2008 and associated Regulations about how the service is run.
Staff were knowledgeable and understood their responsibilities in reporting any suspicions or incidents of harm to people. There were sufficient numbers of staff to meet people’s needs and recruitment procedures ensured that only suitable staff were employed. Risk assessments were in place for people deemed to be at risk and actions were taken to reduce any identified risks.
There were effective procedures in place to ensure that people were safely assisted with their medicines.
The Care Quality Commission (CQC) is required by law to monitor the operation of the Mental Capacity Act 2005 (MCA) and report on what we find. Staff we met were able to demonstrate an understanding of MCA. This meant that any decisions made on people's behalf by staff would be in their best interest and as least restrictive as possible.
Staff were supported and trained to undertake their job and additional training was provided for specific care needs to be fully met. The team leaders and support staff were in contact with a range of health care professionals to ensure that people’s care and support was well coordinated.
People’s privacy and dignity was respected and their support was provided in a caring and a patient way.
People were supported to ensure they ate and drank sufficient quantities. People had the choice to eat the food they preferred and healthy eating was promoted by care staff.
Care and support was provided based on people’s individual personal and social care needs. There was a process in place so that people’s concerns and complaints were listened to and these were acted upon.
The provider had quality assurance processes and procedures in place to monitor the quality and safety of people’s care. People were able to make changes to the support and care provided to them by the service.