• Dentist
  • Dentist

Devonshire House Dental Practice

2 Queen Ediths Way, Cambridge, CB1 7PN (01223) 245266

Provided and run by:
Riverdale Tradeco Limited

Important: The provider of this service changed. See old profile

Latest inspection summary

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Our current view of the service

Updated 27 February 2025

We carried out this announced on-site inspection with remote support from a specialist advisor, on 24 November 2025.

We found the practice had met regulations.

The practice had effective systems to identify and manage risks, including infection prevention and control.

Staff had the skills, knowledge and experience to carry out their roles.

Recruitment procedures generally reflected current legislation and there was effective leadership and a culture of continuous improvement.

Staff provided care and treatment in line with current guidance. They treated patients with dignity and respect and ensured access to care, support, and treatment when required.

Devonshire House Dental Practice is part of Riverdale Tradeco Limited, a dental group provider. The practice is in Cambridge and provides private dental care and treatment for adults and children.

There was step-free access to the practice and car parking spaces available, including dedicated parking for disabled people, near the practice.

The practice had 11 treatment rooms. At the time of our inspection, there was a total of 70 staff, of which there were 14 dentists; 1 of whom was an oral surgeon, 2 were endondontists, 1 was a periodontologist, 1 was an orthodontist and 6 were prosthodontists. There were 8 dental hygienists, 28 dental nurses, 2 trainee dental nurses, 10 receptionists, 1 treatment co-ordinator, 2 administrators, 4 support staff and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.
 

People's experience of the service

Updated 27 February 2025

We saw that the practice collected patient feedback via online reviews. Patients commented on the kind and caring nature of staff, and that they felt relaxed during treatments. Reviews also noted the professionalism of staff and that patients were very happy with their treatments.

We were told feedback was reviewed and where suggestions had been made, appropriate action would be taken.

We observed positive interactions between staff and patients both in person and on the telephone. Staff displayed an understanding of patients’ needs and showed warmth and compassion to patients.