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Details of this locations CQC registration


Here you will find the list of services and areas where we, the Care Quality Commission, authorise and regulate this service to operate. If you think this service is operating services not listed here please contact us

Type of service
  • Residential homes
Specialisms/services
  • Caring for adults over 65 yrs
  • Dementia
  • Mental health conditions
  • Physical disabilities
Local authority
  • Devon

Regulated services/activities

CQC register Willow House to carry out the following legally regulated services here:

Accommodation for persons who require nursing or personal care

  • Mr Neil Harvey is responsible for these services.
  • Mr Andrew Peter Lowther is the registered manager for these services at this location.
Condition of this registration relating to carrying out this regulated activity

The registered provider must undertake a review of the quality assurance systems in place for ensuring all service users receive care which meets their needs and is safe. The registered provider must send to the Care Quality Commission a report confirming the dates this review took place and include any actions taken or to be taken as a result of this review to demonstrate how the systems will ensure all service users receive safe, effective, caring, responsive and well-led care.

The registered provider must undertake audits of care plans, risk assessments, charts (food and fluid charts, repositioning charts, falls charts and weight charts), accidents and incidents, mental capacity assessments and medicines for all service users on a monthly basis. The registered provider must send to the Care Quality Commission a monthly report confirming the dates on which these audits have taken place and include the actions taken or to be taken as a result of these audits to demonstrate how service users’ needs are being identified and met. This report should be sent to the Care Quality Commission on the last Wednesday of each month.

Terms of this registration relating to carrying out this regulated activity

The registered provider must only accommodate a maximum of 30 service users at Willow House.

The registered provider must not provide nursing care under accommodation for persons who require personal or nursing care at Willow House.