Perspectum Ltd Also known as Gemini One

Updated 31 March 2023

Perspectum Ltd is a medical solutions company, using its products as part of its research and clinical service. The UK arm of Perspectum is based in Oxford, with other branches in Portugal, Singapore, Dallas, and San Francisco. At the time of this CQC inspection, Perspectum had 23 employees, comprising a variety of clinical and administrative staff. Overall, the company has approximately 310 employees, mostly in the USA.

The main clinical service provided on Perspectum premises is diagnostic screening. This includes Magnetic Resonance Imaging (MRI), Computerised Tomography (CT), X-ray, and ultrasound. Clinical services are subcontracted to Perspectum from an NHS trust and provided in the Community Diagnostic Centre (CDC).

MRI and CT scanning are outsourced to a third-party provider. Scans are conducted in mobile units. Scan images following MRI and CT scans are sent to the trust where radiologists review them and write a clinical report.

X-ray and ultrasound scans are carried out by Perspectum. X-rays are conducted in a mobile unit. Ultrasound scans take place inside the Perspectum building. X-ray images are sent to the trust where radiologists review them and write a clinical report. Ultrasounds are reviewed and reports written on-site, immediately after the appointment.

Perspectum has a phlebotomy service (phlebotomy means taking blood from a vein) and has recently started carrying out lung function tests (spirometry).

The service sees patients from 16 years of age.

This report is about Perspectum Ltd. Due to the business’ nature, the report will reference the trust and the third-party provider at times.

This was the first CQC inspection.

Updated 31 March 2023

Our rating of this service was ​good​ because:

Staff had training in key skills and understood how to protect adult patients from abuse. Staff assessed risks to patients, acted on them and kept good care records. They managed medicines well. The service managed safety incidents.

Staff provided good care and treatment. Managers monitored the effectiveness of the service and made sure staff were competent. Staff worked well together for the benefit of patients and supported them to make decisions about their care. Key services were available to suit patients' needs.

Staff treated patients with compassion and kindness and respected their privacy and dignity.

The service planned care to meet the needs of local people and made it easy for people to give feedback. People could access the service when they needed it and did not have to wait too long for treatment.

Leaders ran services well using reliable information systems and supported staff to develop their skills. Staff felt respected, supported and valued. They were focused on the needs of patients receiving care. Staff were clear about their roles and accountabilities. The service engaged well with patients and the community to plan and manage services.

The service had enough staff to care for patients and keep them safe.

However:

The service did not always store cleaning materials securely

The service’s safeguarding policies did not include the action to take if there were child or young person safeguarding concerns.

The service’s environment did not always meet service user’s individual needs.

Staff did not always record patients’ consent in medical records.

Updated 31 March 2023