• Dentist
  • Dentist

SpaDental Tewkesbury

40 High Street, Tewkesbury, Gloucestershire, GL20 5BB 0845 539 0849

Provided and run by:
SpaDental Limited

Important: The provider of this service changed. See old profile

Latest inspection summary

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Our current view of the service

Updated 10 March 2025

We carried out this announced on-site inspection on 27 May 2025.

We found the practice had met regulations.

Infection control procedures in place were effective.

The practice had effective systems to identify and manage risks.

Recruitment procedures reflected current legislation and there was effective leadership and a culture of continuous improvement.

Patients’ care and treatment was provided in line with current guidance.

Patients were treated with dignity and respect and at the time of our inspection, could access care, support and treatment when required.

SpaDental Tewkesbury is part of SpaDental, a dental group provider. The practice is in Tewkesbury, Gloucestershire, and provides private dental care and treatment for adults and children.

Chargeable car parking spaces, including dedicated parking for disabled people, are available near the practice.

The practice had 4 treatment rooms, but only 2 were currently in use, as the others were awaiting equipment refurbishment before being reopened.

At the time of our inspection, there was a total of 13 staff working at the practice. The team was made up of 2 dentists, 5 dental nurses (including 2 trainees), 1 dental therapist, 3 receptionists, 1 in-house cleaner and the practice manager. We gathered feedback from staff and spoke to a range of staff during our inspection, including 1 dentist, 1 therapist, 3 dental nurses, the practice manager and the group compliance manager.

The service provides cosmetic treatments, some of which are not in scope of CQC regulation and are not covered in our inspection.

People's experience of the service

Updated 10 March 2025

Two weeks before our inspection, we asked the practice to encourage patients to share their views of the service with us. We received feedback from 28 patients on the day of our inspection. Patient feedback provided a positive view of the dental team and care provided by the practice.

Patients commented positively about the standards of cleanliness.

Patients felt able to book appointments within an acceptable timescale for their needs and said they had enough time during their appointment without feeling rushed.

Patients told us they were given clear information to help them make an informed choice about their treatment and any associated costs. They were involved in decisions about their care.

Patients told us that when they were prescribed medicines, sufficient information was given.

The practice shared patient feedback with the team. We were told this was reviewed and where suggestions had been made, appropriate action would be taken.