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Reports


Inspection carried out on 16 March 2021

During an inspection looking at part of the service

Conifer Lodge is a ‘care home’. Conifer Lodge accommodates 13 people in one adapted building. The service specialises in providing care to people who have a learning disability, people who are on the autistic spectrum and people who may also have associated mental health needs. At the time of this inspection there were 13 people living at the service.

We found the following examples of good practice.

The service took part in the national COVID-19 testing programme for care homes. Individual risk assessments were completed for staff and people to keep them safe.

Staff followed the providers robust infection prevention controls, this included monitoring and documenting their temperature before commencing each shift. Regular meetings were held to discuss good practice and review any lessons learned, to continually ensure best practice and guidance was followed. Infection control leads monitored the service daily.

All staff received training on infection control, the correct use and disposal of personal protective equipment (PPE) and good hand washing techniques. Competency checks were completed to ensure good practices. COVID-19 training was also completed with people who lived at Conifer Lodge, to help support their safety and understanding.

The registered manager confirmed that good communication and the involvement of staff and people had been key to their wellbeing. There had been lots of work on social activities, support in the community and exercising.

The registered manager confirmed their door was always open for staff and people to come and talk. Visits to the home needed to be booked in advance and were completed in a designated area that staff thoroughly cleaned after each visit.

The service looked clean and free from clutter. To ensure good infection control, appropriate cleaning products were used. Cleaning schedules ensured frequently touched areas were sanitised. Infection control audits were completed and monitored regularly.