We carried out a review of the data available to us about Clarendon Lodge on 6 July 2023. We have not found evidence that we need to carry out an inspection or reassess our rating at this stage.
This could change at any time if we receive new information. We will continue to monitor data about this service.
If you have concerns about Clarendon Lodge, you can give feedback on this service.
Clarendon Lodge is a residential care home providing accommodation and personal care to up to 40 people. The home provides support to older people and people living with dementia. At the time of our inspection there were 21 people living at Clarendon Lodge.
People’s experience of using this service and what we found
People felt safe with the care they received, and staff were knowledgeable about when to report concerns to safeguard people. Risk assessments identified people’s individual support needs, and professionals were referred where people needed this input. Where things went wrong, this was shared with staff and lessons were learnt and changes implemented.
Medicines were given to people when they needed them, and staff were skilled to administer these medicines.
Infection prevention control measures were in place and staff were wearing appropriate personal protective equipment (PPE).
Staff felt they had the right training and skills to support people and were knowledgeable about their role. Staff had focused training which was linked to specific support needs for people. The provider ensured there was an independent person who tested staff knowledge.
People were supported with their dietary needs. All staff were aware of people’s preference and made sure people’s health and dietary needs were met.
People were supported to have maximum choice and control of their lives and staff supported them in the least restrictive way possible and in their best interests; the policies and systems in the home supported this practice.
People and staff were able to engage in conversations about the care home and how to shape the support people received for the better. The registered manager spoke about their challenges with recruitment, however, were proactively looking at ways to improve this.
The registered manager had implemented a lot of changes since their move into the new location, this had been acknowledged by the staff team as well as partner agencies. Systems were being used in a robust way and there were clear outcomes from the quality assurance systems.
For more details, please see the full report which is on the CQC website at www.cqc.org.uk
Rating at last inspection
This service was registered with us on 21 January 2021 and this is the first inspection.
Why we inspected
This service was registered with us on 15 January 2021 and this is the first inspection. As part of the registration we imposed conditions on Clarendon Lodge registration and we reviewed these conditions as part of our inspection.
We looked at infection prevention and control measures under the Safe key question. We look at this in all care home inspections even if no concerns or risks have been identified. This is to provide assurance that the service can respond to COVID-19 and other infection outbreaks effectively. This included checking the provider was meeting COVID-19 vaccination requirements.
Follow up
We will continue to monitor information we receive about the service, which will help inform when we next inspect.